TERMS & CONDITIONS
Last updated: 3/26/2026
By accessing or using our platform, you agree to be bound by these Terms and Conditions.
- Use of the Platform
You agree to use the platform only for lawful purposes and in accordance with these Terms. You must not misuse the platform or attempt to interfere with its operation.
- User Accounts
You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate accounts that violate these Terms.
- Services
We provide services in the form of defined packages (e.g., audit packages). We may modify or discontinue any part of the platform at any time without notice.
- Payments and Service Packages
Certain services are offered as one-time purchase packages.
By purchasing a package, you agree to the following:
- Payments are charged upfront as a one-time fee.
- The purchase includes a defined number of services (e.g., 10 audits).
- Purchased services do not expire and may be used at any time.
- Services are non-transferable unless explicitly approved.
- An audit is considered used once a request has been submitted and work has commenced.
- All payments are final and non-refundable unless otherwise stated.
- Payment Processing (Stripe)
We use third-party payment processors, including Stripe, to handle payments securely.
- Your payment information is processed directly by Stripe and is subject to Stripe’s terms and privacy policy.
- We do not store full payment card details on our servers.
- By making a purchase, you agree to Stripe’s Services Agreement.
- Refunds
Unless otherwise stated:
- All purchases are non-refundable.
- We reserve the right to issue refunds at our sole discretion.
- Intellectual Property
All content, features, and functionality are owned by us and are protected by applicable laws. You may not copy, distribute, or reproduce any part of the platform without permission.
- Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
- Termination
We reserve the right to suspend or terminate your access at our sole discretion, without notice, if you violate these Terms.
- Changes to Terms
We may update these Terms from time to time. Continued use of the platform means you accept the updated Terms.
- Client Authorization
By requesting or using our services, you represent and warrant that you are authorized to act on behalf of the organization for which the services are requested.
You agree that all information provided is accurate and that you have the necessary rights and permissions to request and receive insights related to that organization.
We reserve the right to request verification of your affiliation with the organization and to refuse or suspend services if such authorization cannot be confirmed.
- Contact Us
If you have any questions about these Terms, contact us at:
contact@kynest.com